|
|
|
|
|
|
|
|
|
|
SAMPLE Content from PAGES of the Behavioral Coaching.Institute's
Master Certified Coach Course
|
|
|
|
|
|
|
Master Coach
Certification Course MODULES
1,
2,
3 &
4
|
|
|
|
|
MODULE
TWO: HOW TO DESIGN
AND BUILD PROFESSIONAL
COACHING PROGRAMS
-Includes Templates and Forms..
-Contains over 150
instructional pages, guide
notes, case studies and
exercises..
|
COACHING IN ORGANIZATIONS
(a)
Some Research Data on
Coaching in Organizations
(b)
Coaching the Executive
(c)
Positional Fit Tool
(d)
Blind Spots
(e)
Observation Exercise
(f)
Sales Coaching
(g)
Team Coaching
(h)
Peer-to-Peer Coaching
(i)
Group Behavioral Change
HOW TO
BUILD A COACHING PROGRAM
-The 10 Steps plus:
(a) Who is the Client?
(b) Barriers to Coaching
(c) A Coaching Culture: what it is and how to
establish the benefits
(d) Creating a Coaching Culture
(e) The “People Factor” in Introducing Coaching
within Organizations
(f) Sustaining Coaching Environments
(g) A Checklist for the Coaching Sponsor and
Coaching Manager
(h) Failures in Coaching and How to Prevent
them
(i) A Coaching Program/Practice Checklist
BUSINESS COACHING /
SME’s
(1) Some Small
Business
Coaching Interventions
(2) Some Business/Corporate
Coaching Foci
(3) Some Reasons Why
Business Coaches Fail
(4) Coaching Small Business
– Some Areas
(5) The Small Business
Coaching Grid
(6) The External Business
Coach – a Profile
(7) Small Business
Development Coach
YOUR PRACTICE - COACHING
SERVICES
(1) Your Coaching Niche
(2) Developing Your Coaching
Business
(3) Marketing your Coaching
Services
PROVIDING
EDUCATIONAL SERVICES
(1) Example: Manager
/ Leader as Coach Training
Course
ETHICAL ISSUES
Plus
Scores
of COACHING FORMS
(1) Educational/Marketing
(2) Data Collection
(3) Proposal
(4) Contract
etc. |
|
|
|
|
_______________________________________________________________________
-SAMPLE CONTENT..
|
|
|
Case Study: A Checklist for a Team Coaching Program. |
|
|
·
Client:
You are conducting leadership coaching for
the General Manager, Operations Manager and Controller in a
regional office. While continuing to work with these
individuals on a one-to-one basis, your involvement was
expanded to provide a group coaching program for the entire
management team.
·
Senior
Management’s Expectations:
1.
Identify the root causes of problems that
were starting to affect this unit’s performance. 2. Get the
team back on track so it could continue to meet its production
goals
·
Your Challenge:
You found that problems originated within the
management team due to lack of communication among the managers
themselves and a lack of understanding of each manager’s individual
role and responsibilities within the framework of the company’s
overall goals.
.
6 Required
Actions -Coaching Checklist:
(1)
What methods can be employed
to gather data to reach conclusions?
-Focus
Groups; Surveys; Interviews; 360-degree feedback; Obtaining and
analyzing existing Performance Appraisal data on relevant
individuals.
(2)
What would
be some potential obstacles to introducing group coaching to the
entire management team?
-Potential
obstacles: Change per se (change fatigue); competing
commitments such as time pressures, other projects; lack of
resources; “we’ve always done it this way” attitude; fear of
failure; fear of appearing ‘not to know’; interpersonal conflicts;
lack of alignment with organization; lack of management skills.
(3)
What strategies would be used
to overcome these obstacles?........................................................................................................
..................................................................................................................................................................................................................
|
|
_______________________________________________________________________
-SAMPLE CONTENT..
|
|
(h)
Training Managers (and others) in
Peer-to-Peer Coaching
(includes notes from 2 recent Studies*): |
|
·
"Deep
smarts" or organizational knowledge is the engine of an
organization. You cannot progress without it, and you will
manage more effectively if you understand what it is, how it
is built and cultivated, and the ways it can be transferred.
The problem is that this expertise can easily slip out
the door when an employee leaves or retires. You need to
capture and transfer that knowledge. One way to do that is
through peer-to-peer coaching via the identification and
development of knowledge or
subject-matter
coaches.
WHAT IS PEER
COACHING?
· Peer
coaching is a confidential process through which two or
more professional colleagues work together to reflect on
current practices; expand, refine, and build new skills;
share ideas; teach one another; conduct research; or solve
problems in the workplace.
Peer
Coaching is:-
Confidential -Non-evaluative
-Flexible -Voluntary (but encouraged)
-
Based
on
trust -Focused on observable
behaviors
Case
Example
Peer-to peer
coaching (at Board-level) facilitated by an external
coaching provider.
In this example
the high level of expertise gathered in one room means that
peer-to-peer coaching is "the board you could never afford".
Coaching sessions (called "meetings") are about "digging out
the problem which is normally within themselves” as the
group members are guided to raise and answer questions.
Each member has
a follow-up in the form of an individual two-hour coaching
session each month with....................................................
............................................................................................................................................................................................................. |
|
_______________________________________________________________________
-SAMPLE CONTENT..
|
The First Meeting with
Stakeholders of a Coaching Project: -A Checklist
7
Sets of Questions to ask:
1. Background
v
Why is the
coaching project
necessary?
v
What is the
overall problem or opportunities being
addressed?
v
Had the
current situation been explored and
understood?
v
Has a
statement of requirements been derived from the needs
list?
v
Is this an
old problem?
v
Who wants
to change
things?
v
Have
previous attempts been made to address this problem or
take advantage of this
opportunity?
v
What
information exists about past attempts to fix
things?
v
What
assumptions have been
made?
2. Context
v
Is the
coaching project in line with current organizational
strategy?
v
Does the
project form part of a program of
projects?
v
Will the
project form part of a chain of linked projects or a
program?
v
What is the
timescale of the
project?
v
Is there a
business critical date to get the
results?
v
Will the
results be of value to all parts of the
organization?
3. Approach
v
Have all
the needs been identified and
analyzed?...........................................................
...................................................................................................................................................................
|
|
_______________________________________________________________________
-SAMPLE CONTENT..
|
 |
(d).
Creating a Coaching
Culture
Creating a coaching
culture is a long-term process for building capacity to create and
sustain high-performance, learning organizations.
Most companies are now realizing the power of coaching as a potent
leadership and management tool. Executive Coaching for leaders and
coaching skills training for managers and supervisors is now
increasingly common. |
|
|
|
|