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Master Coach Course - Some
Introductory Coaching Notes on Emotions:
Working with Emotions in the workplace via
-The need for better coach training in the use of
EMOTION FOCUSED proven coaching methodologies
achieve lasting positive change
(includes extracts from 'Behavioral Coaching' by Zeus and Skiffington -published and copyrighted by McGraw-Hill, New York)
Coaching and Emotions
Emotions are central to human behavior and experience. However,
scientific theory and research ignored emotions for most of the 20th
century. This situation has changed dramatically during the last 30
years of this century, which has witnessed an upsurge of interest in
emotions in a number of scientific disciplines eg; neuroscience.
The relationship between emotion, feeling and thinking and the
behavioral consequences of emotional modulation of cognition is now the
focus of many coaching studies and articles. It is now generally
understood that emotion or the mood affects our behavior -what we say
and what we think. An emerging theme is the question of how emotion
interacts with and influences other domains of cognition, in particular
attention, reasoning, decision making, problem solving and deep
Behavioral change agents (professional coaching practitioners) obviously
need to develop an awareness of the nature of the human mind and how it
functions. To do this we must understand the importance of some recent
replicated studies in the behavioral sciences and not focus our
attention on cognitive theories formed 20 to 50 years ago
Emotions as a determinant of Behavior:
(See also above : Emotion Focused
Neuroscience has now proven that making an emotional connection is
an important enabler in the process of changing behavior.
• Emotions are our principal motivational system and the personality
processes that give meaning and significance to our existance.
• Emotions are the core of our being and affect how we experience
and see things.
Emotion affects Cognition (our thinking).
The new rule of "emotion before thought" explains how emotion
provides us with an immediate reaction when there isn’t time to
think and even directs our thoughts long-term. Our emotions act as
magnets to either pull us into action or channel our energies in a
particular direction. Our emotions are also an important means by
which we evaluate situations and make decisions about what is
appropriate in a given situation.
Every time a decision is made, we subconsciously call upon an
emotional memory, a FEELING that helps guide us. The coach therefore
needs to learn how to get the coachee into contact with their
emotions -their SELF GUIDANCE SYSTEM.
Unfortunately, organizations around the world are still mostly
populated and controlled by "emotionalists" as few leaders have been
trained to use emotions as part of their mental faculties.
The role emotions play in shaping thinking can account for a large
part of why we see a failure of good thinking in most leaders.
Expectations for higher-order thinking still don’t translate into
leaders or managers consistently using the critical and
creative-thinking skills they were taught at school or in training
classes. This is because their initial emotional reactions are
carrying the day. In reality, professional coaching practitioners
must pay attention to the affective side of cognition and help
leaders and managers to develop their intellectual character and
engage in productive patterns of thinking.
The Need to Develop Emotional Skills in the Workplace
--Emotional skills are essential for everyday managerial work. The
traditional stereotype of the exclusively rational manager is now
being replaced by one in which managers are expected to create and
nourish positive relationships by effectively managing their own
emotions and those of their employees.
Managers need to be aware of the impact that their expressed
emotions have on their work units' emotional climate, their
employees' emotions, their effectiveness as well as that of their
employees, and the organization's overall success.
In our coaching sessions, we need to provide the coachee with
meaningful opportunities to engage in the type of productive
thinking to see and thus develop new thinking habits.
Emotions is the 'force' to be reckoned with, and we ignore them at
Behavioral Coaching Institute's Certified Master Coach Course
(elite training in the use of
Master Coach program takes a emotion focused approach. The
program also presents many vital and
validated behavior-based change models, tools and techniques and
assessment instruments that professional people developers require
to be successful in their behavioral change efforts.(See
: Emotion Focused Coaching Course)
The Behavioral Coaching Institute's
Master Coach Course
Distance Learning Format)
meets the critical needs for professional people developers, business and executive coaches to be
trained and mentored
the practical and easy use of cutting-edge, reliable emotional change models, tools
and techniques that have a foundation in the behavioral sciences. Read
Behavioral Coaching Institute
Content: Content: coaching
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